Open Appearance in your chatbot’s sidebar to control how the widget looks
and behaves on your site. The editor shows a live preview as you change
settings. Select Save Changes when you are done; visitors get the new
look on their next page load.
Identity
Colors and type
Set your brand colors (including Icon Background Color and
Link Color), the Font Size (default 16px), and Enable Dark Mode
for dark-themed sites.
Icons
Upload custom icons for the bot avatar, user avatar, agent avatar, and the
chat bubble itself. Icon size options run from Small through 5XL.
Position and size
Auto-open
Delay to open chat window (separate values for desktop and mobile, in
seconds) opens the chat automatically after the visitor has been on the page
that long. Leave it unset to open only on click.
Toggles to simplify the widget: Hide Bottom Navigation,
Hide Expand Button, Hide Feedback Buttons, Hide Home Page,
Hide Refresh Button, Hide Sources, and Hide Tooltip.
Hide Sources removes the citation links under answers. Keep sources
visible for support bots; they let visitors verify answers and read more.
Beyond the editor
- Custom CSS can restyle the widget further at runtime through the
SDK (
['set', 'css', ...]).
- Removing the “Powered by SiteGPT” branding is a paid add-on; see
Billing in your dashboard.
