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Integrations connect your chatbot to messaging channels and support platforms. Set them up from Integrations in your chatbot’s sidebar (under Advanced); each card walks you through its own connection flow.

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Support platforms

Let the chatbot answer inside your help desk, and hand off to your agents there:

Zendesk Messaging

Install SiteGPT as a Zendesk AI agent from the Zendesk Marketplace. One-click OAuth, no API keys. The recommended Zendesk path.

Zendesk (Legacy)

The older API-key integration, for accounts that cannot use the Marketplace app yet.

Freshdesk Messaging

Answer Freshdesk Messaging (formerly Freshchat) conversations with your chatbot and route to agents when needed.

Crisp

Use SiteGPT as the first responder in your Crisp inbox.

Zoho SalesIQ

Run SiteGPT as a SalesIQ bot on sites that use Zoho’s chat.

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Messaging channels

Meet visitors where they already chat:

Slack

Chat with your bot in a Slack channel; great for internal knowledge bases and team self-service.

Facebook Messenger

Answer your Facebook Page’s messages automatically.

Google Chat

Bring the chatbot into your Google Workspace.

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Data sources are separate

Content connectors (Notion, Google Drive, Dropbox, OneDrive, Box, GitHub) live under Files & Data Sources, not Integrations. See Add your content.

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Webhooks and API

If your platform is not listed, you can still connect it:
  • Webhooks push messages, leads, and escalations to any endpoint as they happen.
  • The Agent API gives full programmatic access to conversations and settings.