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Knowledge Base

Learn about the world of knowledge base systems and knowledge base system chatbots. Explore all of the nuances of this space, and learn how to create a knowledge base system chatbot in minutes with ease with SiteGPT.

Your Clients Need AI Chatbots. You Already Build Their Websites
AI ChatbotsAI Technology
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Your Clients Need AI Chatbots. You Already Build Their Websites

Web design agencies are adding $1,000–10,000/month in recurring chatbot revenue using SiteGPT. Flat pricing, real profit. See how.

FAQ Chatbot: How to Build One, With 4 Options Compared
AI TechnologyAI ChatbotsHow-To Guides
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FAQ Chatbot: How to Build One, With 4 Options Compared

An FAQ chatbot answers common customer questions on a website. This guide compares four ways to build one: a scripted flow, a no-code platform trained on existing content, a helpdesk AI agent, and an OpenAI API build, with steps, costs, and limits for each.

How to Build a Customer Support Chatbot for Your Website (Step-by-Step Tutorial)
How-To GuidesAI ChatbotsAI Technology
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How to Build a Customer Support Chatbot for Your Website (Step-by-Step Tutorial)

A step-by-step tutorial showing how to build a customer support chatbot for your website by training it on your help center, no decision trees required, with a real human escalation handoff when the AI hits its limits.

How to Build a Lead Qualification Chatbot That Pre-Screens Prospects 24/7
AI TechnologyAI ChatbotsHow-To Guides
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How to Build a Lead Qualification Chatbot That Pre-Screens Prospects 24/7

A step-by-step tutorial for building a lead qualification chatbot with SiteGPT - one that answers a prospect's questions first, then pre-screens budget, timeline, and fit before routing the lead to sales.

How to Build a Booking Chatbot for Appointments (Step-by-Step)
How-To GuidesAI ChatbotsAI Technology
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How to Build a Booking Chatbot for Appointments (Step-by-Step)

A 7-step guide to building an appointment booking chatbot: the booking tool holds the calendar, and the chatbot answers pre-booking questions, collects leads, and shares the booking link.

Building Custom AI Chatbots With ChatGPT and Claude: How to Build One and Manage It From Claude
How-To GuidesAI ChatbotsAI TechnologyChatGPT
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Building Custom AI Chatbots With ChatGPT and Claude: How to Build One and Manage It From Claude

Four ways to build a custom AI chatbot with ChatGPT or Claude, then a step-by-step guide to building one on your own content with SiteGPT and managing it from Claude over MCP, with a worked example, common mistakes, and a setup decision table.

How to Build a Lead Generation Chatbot with SiteGPT
AI TechnologyAI ChatbotsHow-To Guides
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How to Build a Lead Generation Chatbot with SiteGPT

A step-by-step tutorial showing exactly how to build a lead generation chatbot with SiteGPT - from account setup to live deployment, with native lead capture built in.

How to Create a Recruitment Chatbot That Pre-Screens Candidates
How-To GuidesAI ChatbotsAI Technology
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How to Create a Recruitment Chatbot That Pre-Screens Candidates

A recruitment chatbot answers candidate questions on a careers page and collects pre-screening answers for a recruiter. This guide builds one in six steps with SiteGPT and shows which jobs an ATS or recruiting tool keeps.

SiteGPT's Nearly Free Helpdesk Chat

SiteGPT's Nearly Free Helpdesk Chat

Elevate your customer support with SiteGPT's nearly free helpdesk chat solution. Effortlessly create a powerful AI chatbot for your website and provide instant assistance to your visitors.

Free Chatbot for FAQs on Your Knowledge Base: 4 Options (2026)

Free Chatbot for FAQs on Your Knowledge Base: 4 Options (2026)

Free plans cover only 50 to 100 AI conversations. See what a chatbot on your existing FAQ or knowledge base costs per year with Tidio, Botpress, SiteGPT and Help Scout.

What Is A Helpdesk Knowledge Base & Why You Need One

What Is A Helpdesk Knowledge Base & Why You Need One

Discover the significance of a helpdesk knowledge base and why it's essential for your business. Learn how it streamlines support and enhances customer satisfaction.

SiteGPT's Nearly Free Knowledgebase Software

SiteGPT's Nearly Free Knowledgebase Software

Learn about knowledgebase software and SiteGPT’s revolutionary knowledgebase software chatbot.

Knowledge Base Systems: What They Are, Types, and How to Choose

Knowledge Base Systems: What They Are, Types, and How to Choose

A knowledge base system stores an organization's answers as searchable articles. See the four types, five tools with current prices, and where an AI chatbot fits.