--- description: It's like having ChatGPT specifically for your products. Instantly answer your visitors' questions with a personalized chatbot trained on your website content. title: SiteGPT - Make AI your expert customer support agent image: https://b-cdn.sitegpt.ai/images/og-image-new.jpg canonical: https://sitegpt.ai/features --- # Features The AI chatbot that's an expert on your products It's like having ChatGPT specifically for your products. Instantly answer your visitors' questions with a personalized chatbot trained on your website content. * Personalized onboarding help * Friendly pricing as you scale * 95+ languages supported * 7-day free trial * Cancel anytime [Start a free trial](/pricing)[Book a demo](/book-a-demo) ![](https://b-cdn.sitegpt.ai/images/features-mockup.png) Trusted by these leading companies [★Rated 4.8/5 on G2](https://www.g2.com/products/sitegpt/reviews) ![GrowthX Logo](https://b-cdn.sitegpt.ai/images/customer-logos/growthx.svg)![Scope Logo](https://b-cdn.sitegpt.ai/images/customer-logos/scope.svg)![Valant Logo](https://b-cdn.sitegpt.ai/images/customer-logos/valant-transparent.png)![Savory Institute Logo](https://b-cdn.sitegpt.ai/images/customer-logos/savory.png)![Sagacity Logo](https://b-cdn.sitegpt.ai/images/customer-logos/sagacity.png) ## Everything you need to roll out your own AI chatbot SiteGPT is a production-ready support solution that does the work of a full support staff but at a fraction of the cost. [Import Training Content](/features#import-training-content)[Q&A Training](/features#qanda-training)[GPT-4.1-mini & GPT-4.1](/features#gpt-4.1-mini-and-gpt-4.1)[Embed on Sites](/features#embed-on-sites)[Customize Appearance](/features#customize-appearance)[Quick Prompts](/features#quick-prompts)[Chat History](/features#chat-history)[Escalate to a Human](/features#escalate-to-a-human)[Language Support](/features#language-support)[Lead Generation](/features#lead-generation)[Weekly Email Digest](/features#weekly-email-digest)[API](/features#api)[Integrations](/features#integrations)[SOC 2 Type II](/features#soc-2-type-ii)[GDPR Compliant](/features#gdpr-compliant)[HIPAA Compliant](/features#hipaa-compliant)[Data Encryption](/features#data-encryption)[Role-Based Access](/features#role-based-access)[Data Processing Agreement](/features#data-processing-agreement) ### Training & Customization Unlock the full potential of your chatbot by customizing its knowledge and appearance. #### Import Training Content Enter a URL for SiteGPT to scan, or upload files, or drop raw text content directly, making it easier than ever to keep your chatbot informed and effective. #### Q&A Training Use real chat history to refine and improve your chatbot by providing feedback that allows it to improve with every interaction. #### GPT-4.1-mini & GPT-4.1 Choose between two powerful AI models and switch anytime depending on how you want your chatbot to behave. GPT-4.1-mini prioritizes speed while GPT-4.1 prioritizes depth and accuracy. #### Embed on Sites Embed a chatbot on as many sites as you want — your marketing site, in-app, help center… wherever. #### Customize Appearance Personalize your chatbot to match your brand, using custom logos and colors to provide a cohesive user experience. ### Chat Interactions Enhance user interactions with powerful features such as advanced AI engines, multi-language support, and seamless human escalation. #### Quick Prompts Provide users with digital icebreakers to kick things off. Include frequently asked questions or questions you wish more users would ask to get value out of your product or service. #### Chat History Review each conversation, assess the chatbot's performance, and determine whether visitors' questions were effectively addressed. You're never in the dark about what your chatbot is responding with. #### Escalate to a Human While AI can handle a vast majority of inquiries, some conversations require a human touch. Users can seamlessly transition the conversation to a live agent at the push of a button. This hybrid approach ensures that users always receive the best possible assistance. #### Language Support Your chatbot is ready to chat in 95 languages. Let visitors ask questions and respond in any language. #### Lead Generation Don't just answer questions, seize opportunities. Your chatbot captures interested visitors' details, allowing you to build a list of potential leads. ### Extensions Extend your chatbot's capabilities with automation, insightful summaries, and powerful integrations. #### Weekly Email Digest Keep a pulse on your chatbot with a weekly analytics digest delivered to your inbox: conversation volume, top topics, and the questions your content could not answer yet. #### API Connect SiteGPT to any other app you want to sync data to, automatically retrain with new content, and update settings programmatically. [Learn More](https://sitegpt.ai/docs/api-reference/v2/getting-started) #### Integrations With native integrations into platforms like Crisp, Slack, and Zendesk, your chatbot becomes an extended arm of your existing toolkit. [Learn More](/integrations) ### Security & Compliance Independently verified security and compliance certifications trusted by healthcare providers and enterprises. [Learn More](/security) #### SOC 2 Type II Completed an independent SOC 2 Type II examination covering security, availability, and confidentiality trust service criteria. #### GDPR Compliant Certified compliant with EU data protection regulations. DPA available for Enterprise customers. [Learn More](/legal/dpa) #### HIPAA Compliant Safeguards for Protected Health Information. BAA available on Enterprise plan. #### Data Encryption All data encrypted in transit with TLS 1.2+ and at rest. #### Role-Based Access Team member permissions and access controls to manage who can configure chatbots and view conversations. #### Data Processing Agreement DPA available for Enterprise customers for GDPR compliance. [Learn More](/legal/dpa) Live demo ## See for yourself. Ask the SiteGPT chatbot a question about itself. Customer testimonials ## Don't just take our word for it ![](https://b-cdn.sitegpt.ai/images/testimonials/brent.jpeg) > “We've got the bot dialled in - we're using GPT-4, have an avenue for escalations to Zendesk, and so far I have no complaints.” Brent Burrows II Vice President – Retail & Sales at CBS Bahamas ## FAQs Have a different question and can't find the answer you're looking for? Reach out to our support team by [sending us an email](mailto:bhanu@sitegpt.ai) and we'll get back to you as soon as we can. Can I add text content to train the chatbot if I don't have web pages to scrape or files to upload?Ask Yes, you're able to enter raw text content as training data. Do you have a plan for agencies to offer chatbots to their clients?Ask Yes, please contact us by sending us an email for more information. Is there a demo that I can try?Ask Yes, you can go to [sitegpt.ai/demo](https://sitegpt.ai/demo) and try out the demo. The demo bot you see on [sitegpt.ai/demo](https://sitegpt.ai/demo) is trained on the **sitegpt.ai** website content itself. So you can ask any questions related to SiteGPT website in that demo bot and it will answer it. You can also sign up for a 7-day free trial and try out everything on your own data. What type of content can we use to train the chatbot?Ask You can use any type of content to train the chatbot. The more content you provide, the better the chatbot will be able to answer the questions. Do you retrain the chatbot automatically when the website content changes?Ask Yes! SiteGPT now supports automatic syncing of your content. Depending on your plan, you can set up automatic syncing on a monthly, weekly, or daily basis to keep your chatbot's knowledge up to date. You can also manually retrain/resync your chatbot anytime from the dashboard. Can I upload files to train the chatbot?Ask Yes. You can upload `CSV/TXT/PDF/DOCX/PPTX/MD` or any other text based files to train the chatbot. Each file is converted to pages based on its content (2,500 cleaned characters = 1 page). The page limits vary based on your plan. Some of my files are larger than 10 MB. What do I do?Ask Please contact us on `bhanu@sitegpt.ai`. We can figure out a way for you to upload those files. How do I add the chatbot to my website?Ask Each chatbot gets its own unique url, you can embed the chatbot on your own site via the embed code we provide. You can even directly link to the chatbot from your site. How do I train the chatbot?Ask You can train the chatbot by adding a `website link`, `a sitemap link`, or `YouTube videos/playlists/channels`. You can just enter a URL and the chatbot will be trained on all the content present on that URL. You can also upload `CSV/TXT/PDF/DOCX/PPTX/MD` or any other text based files, or connect sources like Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub. How long does the training take?Ask It depends on the amount of content you are training. But usually, it should be done within a few minutes. How can we contact you?Ask You can reach out to us at `bhanu@sitegpt.ai`. ## Ready to take SiteGPT for a spin? Find out if a personalized AI support chatbot is a good fit for you in just a few hours. [Start a free trial](/pricing)[Book a demo](/book-a-demo) * Personalized onboarding help * Friendly pricing as you scale * 95+ languages supported * 7-day free trial * Cancel anytime * SOC 2 Type II compliant